Shipping policy

Deliveries are made by hand on the date specified in your order. All deliveries are undertaken by Coco Bangoo or our couriers. Please ensure someone is available at the delivery address on the day of your order. If you would like us to deliver to your place of work or somewhere with a connect point we are happy to do so but please note that Coco Bangoo cannot accept any liability for the treatment of your order or mishandling once a delivery has been made and the package/s signed for. All our drivers are instructed in the correct handling of the cakes and will always pass this information but once the cakes are signed for we cannot accept liability for the subsequent handling of your order.

If arranging your own courier collection we would advise always booking a car, rather than a motorbike. Once cakes have left our bakery we can not be held liable for any damage that occurs on transit. Any issues should be handled directly with the courier company you have chosen to use.