FAQs
HOW LONG WILL MY CAKES STAY FRESH FOR?
All our products are made without artificial preservatives and we always recommend eating them on the day to enjoy them at their best. Depending on your needs you may want to get your cakes a day before you plan to serve them, and that's fine too - just store in their boxes at room temperature, or in the fridge if the weather is very warm. When storing cake in the fridge always allow it to come to room temperature before serving - please note that for large cakes this can take several hours. In the (unlikely) event you find that you have cupcakes left over they’ll stay fresh for 2 days or so in their box. You can store you cakes in an airtight container for 1 week.
WHAT SIZE ARE YOUR CAKES?
Our Cakes are available in 3", 5", 6”, 8” and 10” diameter and are approx 4"-7" high depending on flavour and decoration. A 3" cake provides 2 servings, 5"cake provides 8 servings, 6” cake provides 12-15 generous servings; 8” cakes serve 18-22 and 10” 30-36.
HOW FAR AHEAD SHOULD I ORDER?
We recommend ordering Cupcakes and Brownies a minimum of two days in advance and Cakes 4 days in advance, but we do get very busy so it’s worth allowing more time if you can. This is especially true for very large orders and orders involving lots of bespoke decoration. For weddings and other large orders it is advisable to give us as much notice as possible. Larger cakes, especially bespoke cakes, require more notice and we recommend giving at least two weeks’ notice or more if possible.
We will always try to accommodate last-minute orders whenever we can; if you have a cake or cupcake emergency and need an urgent order please call us on +96170417622 and we'll do our very best to help.
WHAT IF I NEED TO AMEND OR CANCEL MY ORDER?
If you need to change the date or details of your order or cancel it altogether please contact us as far in advance as possible. We will always be as accommodating as we can if you need to change or postpone an order but please bear in mind that we may have had to turn away other customers to fulfil your booking for a particular date so refunds/changes are not always possible. For a full run-down please refer to our terms and conditions.
CAN I COLLECT A DAY IN ADVANCE?
Collecting your cakes the day before you need them is fine. Please ensure you store and transport them safely as we cannot accept responsibility for cakes once they have been collected.
